Shipping policy
Thank you for shopping with us! We strive to process and deliver your orders as quickly as possible.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Once dispatched, orders are typically delivered within 8–10 business days, depending on your location and courier service availability.
- Delivery times may vary slightly due to unforeseen circumstances such as weather conditions, remote locations, or courier delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
- If tracking information is available, it will be shared with you once your order has been dispatched.
Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.
Incorrect or Damaged Orders
If you receive an incorrect, damaged, or incomplete order, please contact us within 48 hours of delivery along with an unboxing video(mandatory). Include your order number and clear photos (if applicable) to help us resolve the issue promptly.
Contact Us
For any shipping-related questions or concerns, please contact us at:
Email: info@adiljal.com
Our team will be happy to assist you as quickly as possible.